Today, technology is simple enough that virtually anyone can outsource their work over the internet. A huge service industry has sprung up behind this and lets you find technical support, marketers, and content creators from pretty much anywhere. It’s like you no longer need so much time mastering marketing, technology, or any non-core function when you can just go online and look for a freelancer (or a company of them).
But as a business working in IT and tech, is it alright to outsource to a business that doesn’t necessarily specialize in it?
When it comes to outsourcing stereotypes, there’s really a funny intersection between IT and offshore call centers. Sometimes it’s a wonder how people are still going at it when it seems like a joke.
But apparently, it doesn’t make the relationship between both industries any less time and cost efficient. It’s all just a question of training your employees to identify the right questions with relevant replies.
Then again, maybe that’s the problem isn’t it?
It’s not surprising that ‘transparency’ is a trending term in business today when it’s become another marketing opportunity. It’s a word that means a more trustworthy foothold as clients and prospects get the chance to see more what they are going to invest in. Who can blame them? Getting them to pour in hundreds of dollars should at least entitle them to a little look and feel.
Christmas and New Year are holidays that are celebrated worldwide. But because of that, the issue of offshore outsourcing can get a little thorny when it comes to understanding an outsourced country’s holiday habits. When outsourcing, it’s only natural to wonder about a country’s culture during their holidays, especially during Christmas. You can’t tell whether they’ll be a lot lazier because of the changing atmosphere or if they’ll work more efficiently for the sake of their company’s Christmas bonus.
With that in mind, here’s a brief guide on just that: the culture of several outsourced countries during this time of year. Hopefully, this will give you an idea on what strategies you need to change whether you’re outsourcing your marketing campaign or any other business process: