When it comes to outsourcing stereotypes, there’s really a funny intersection between IT and offshore call centers. Sometimes it’s a wonder how people are still going at it when it seems like a joke.
But apparently, it doesn’t make the relationship between both industries any less time and cost efficient. It’s all just a question of training your employees to identify the right questions with relevant replies.
It’s not surprising that ‘transparency’ is a trending term in business today when it’s become another marketing opportunity. It’s a word that means a more trustworthy foothold as clients and prospects get the chance to see more what they are going to invest in. Who can blame them? Getting them to pour in hundreds of dollars should at least entitle them to a little look and feel.
Christmas and New Year are holidays that are celebrated worldwide. But because of that, the issue of offshore outsourcing can get a little thorny when it comes to understanding an outsourced country’s holiday habits. When outsourcing, it’s only natural to wonder about a country’s culture during their holidays, especially during Christmas. You can’t tell whether they’ll be a lot lazier because of the changing atmosphere or if they’ll work more efficiently for the sake of their company’s Christmas bonus.
With that in mind, here’s a brief guide on just that: the culture of several outsourced countries during this time of year. Hopefully, this will give you an idea on what strategies you need to change whether you’re outsourcing your marketing campaign or any other business process:
‘Tiiiis the season to be… well, you know the song. With Christmas just a few days away, everyone’s been settling down to get some quality time with the special people in their life. At least, that’s what they’re supposed to do.
The reality though is that not even the holiday spirit is a bona fide cure for workaholicism. Ironically, some of these people are pouring the extra hours just so they could get their kid an iPad. You think playing World of Warcraft can chain somebody to a screen? In America, around 57% of the population take holidays off while places like Japan or Australia have an even lower 30-40%.
It’s stats like these that can make outsourcing an ideal solution for freeing up their labor. Since the early 21st century, it’s been regarded as a cost-saving tactic and hence, why that also makes it a good way to get more time off. You can earn more by simply paying third-party companies, virtual assistants, or freelancers to do a part of your work for a lower rate. If you’re offshoring to a developing country, that rate can even give someone a better livelihood.